Sandra Day O'Connor Administration Building on a sunny day

Student Device Request/ Help

To access student Gmail, Schoology, or other services, please use the following URL to access the MyNISD Portal.


If you are having technical difficulties, login issues, have a locked device, device damage or need service please contact the Student hotline. 


Phone: (210) 397-0020

Toll Free: (877) 768-4630

Online Chat:

  • 8 AM to 9 PM Monday through Thursday
  • 8 AM to 7 PM Friday
  • 10 AM to 2 PM Saturday
  • 2 PM to 6 PM Sunday

The O'Connor campus will continue to work to provide a device to families that are still in need of a device for virtual instruction. Requests are being handled on a first come first-served basis. Your child will need access to an internet-enabled device to be successful in the virtual learning environment. If you have such a device at home that will suffice.

O'Connor is out of Mi-Fi Hotspots and Chromebooks and is issuing iPads to students needing a device. 



We will distribute devices to O'Connor students through the main office. If you need a device please plan to come by the school during one of these times. 

If you are a household without an internet-enabled device or internet please complete the form and we will be in touch as soon as we can.  




Do you need support with Homework? We have online assistance available.  NISD will offer Online Student Homework Support provided free of charge to all NISD students after hours and weekends. Our goal is to assist students with Schoology Support and in the academic content areas of Reading/ELA, Math, Science, Social Studies, and/or Spanish. A certified Teacher Tutor will provide assistance to your child via video conferencing, screen share, or chat.

The Online Student Homework Support hours are:

Monday - Thursday

4:00 PM - 8:00 PM (Elementary)

6:00 PM - 10:00 PM (Secondary)

Saturday 10:00 AM - 2:00 PM (All Levels)

Sunday 2:00 PM - 6:00 PM (All Levels)

Students will be able to access the link beginning Aug. 31 on HAC under the school links tab, and in the students NISD portal with an icon(pictured above) that signifies Student Homework Support.


Cafeteria Menus
Health & Vaccination Forms
Buses & Boundaries
District Programs